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Syllabus of Semester 1 Communication Skills


COURSE CONTENT

Section A

Number of lectures: 12                                                                                                         Weightage: 50%

Unit – I Introduction to Communication:

(a)  Meaning of Communication
·        Originate of the word “Communication”

·        Definition of Communication

(b)  Process of Communication

·        Elements of process (Sender, Encode, Message, Media, Receiver, Decode & Feedback)

·        Importance of Feedback in process
·        Types of Feedback
(c)  Seven C’S of Communication

·        Significance of 7 C’S in Communication
·        7 C’S in detail
Section-B




Number of lectures: 12
Weightage:50%
Unit – II : Effective Communication

(a)  Channels of Communication
·        Meaning of Communication Channel

·        Types of Channel (Horizontal, Grapevine, Downward and Upward Channel)

(b)  Barriers to effective Communication
·        Meaning of Barrier
·        Role of barrier to effective Communication

·        Types of Barrier ( Physical Barrier, Language Barrier, Emotional Block, Psychological Barrier, Psycho-Sociological

Barrier, Cultural barrier)
( c) Importance of Communication and Feedback

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