There is a proverb “Actions speak louder than words.” In essence, this underscores the importance of non-verbal communication. Non-verbal communication is especially significant in intercultural situations. Researchers in communication suggest that many more feelings and intentions are sent and received non-verbally than verbally. Mehrabian and wiener following suggested that only 7 % of message is sent through words, with remaining 93% sent non-verbal expressions (depending on the author, verbal part goes up to 35%). It has multiple advantages or functions: ADVANTAGES OF NON-VERBAL COMMUNICATION: Complementary : Non-verbal cues complement a verbal message by adding to its meaning. You can pat someone you offended at the back as you say sorry to him or her. Easy presentation : Information can be easily presented in non-verbal communication through using visual, audio-visual and silent means of non-verbal communication. Substituting : Non-verbal message may substitute for the ve...